This Shipping Policy governs all order processing, shipping methods, delivery timelines, shipping fees, and international delivery terms for all household daily products, home goods, kitchen supplies, bathroom accessories, and lifestyle items purchased on this website. This policy applies to all domestic and international orders placed with our store.

1. Order Processing Time

All orders are processed and verified within 1–3 business days after successful payment confirmation. Processing days exclude weekends, public holidays, and official non-working days. Orders placed on weekends or holidays will be processed on the next available business day.

We reserve a reasonable handling period for order inspection, product packaging, quality checks, and logistics arrangement before shipment.

2. Shipping Methods & Delivery Time

We provide standard international shipping services for global customers. All packages are delivered via reliable international logistics carriers. The estimated delivery timeframe is listed below for reference:

  • Standard Shipping: 10–25 business days

Delivery times are estimated and not guaranteed. Actual delivery speed may vary due to logistics routes, peak shipping seasons, customs clearance efficiency, remote regional transportation, and uncontrollable international shipping factors.

3. Shipping Fees

Shipping fees are calculated automatically during checkout based on the customer’s delivery address, package weight, and product dimensions. All shipping costs are clearly displayed before order payment.

We occasionally offer free shipping promotions for qualified orders. Any free shipping terms are subject to the rules displayed on the website at the time of purchase.

4. International Customs, Duties & Taxes

For all international cross-border orders, customers are responsible for any applicable import duties, customs fees, sales taxes, or local administrative charges imposed by the destination country or region.

Our store does not cover international import tariffs, customs clearance fees, or related local taxes. Any customs-related charges incurred during delivery are the sole responsibility of the buyer.

5. Shipping Restrictions & Remote Areas

We currently ship to most mainstream countries and regions worldwide. Certain remote islands, restricted territories, and special administrative regions may have limited shipping availability or extended delivery delays.

If your delivery location is undeliverable or restricted by logistics providers, we will contact you promptly to cancel the order or adjust the shipping solution.

6. Order Tracking

Once your order is shipped, we will send a confirmation email containing the official tracking number and tracking instructions. Customers can monitor the real-time shipping status through the corresponding logistics platform.

Please allow 2–5 business days for the tracking information to update and display full transit details after shipment.

7. Lost or Stalled Shipments

If your package is lost, severely delayed, or stuck in transit for an abnormally long period, please contact our customer support team. We will assist you in tracking the package, verifying logistics status, and providing reasonable follow-up solutions in accordance with the actual situation.

8. Address Modification Rules

Customers are responsible for filling in accurate and complete delivery addresses, recipient names, and contact information. Address modifications are only allowed before the order is shipped. Once the package enters the logistics transit process, address changes are no longer supported.